A boutique studio by Lente Keyser. Host immersive murder mystery experiences or equip your frontline team with practical books and tools for a more human, future ready world of work.
Currently featuring: Murder Mystery 101, the Humanity at Work book series, and new essays that help frontline teams navigate customer service and AI with more confidence.
Interactive murder mystery experiences for DIY hosts, venues, and teams that want evenings with energy, structure, and a few outrageous accusations. Whether you are planning a private dinner or a full corporate event, the stories are written so real people can step into them without feeling awkward or unsure.
Printable murder mystery kits designed for hosts who want a memorable evening without spending days preparing. Clear steps, bold characters, and twist filled clues make it easy to run a dramatic, slightly chaotic night your guests will talk about long after dessert.
Premium hosted murder mystery evenings for venues and corporate teams. You provide the guests and the space; the studio handles the story, guidance, character packs, and timing so everyone can relax into the drama. Perfect for year end functions, team celebrations, and events that need something more intentional than another buffet and speech.
Bespoke stories crafted around your people, your culture, and the moments that matter. These scripts weave inside jokes, team themes, and tailored plotlines into a world built specifically for your event. Part theatre, part strategy, part delightful chaos.
Not sure which option fits your event? Start with a DIY kit if you enjoy running the night yourself, choose hosting if you want support, or request a custom script when the occasion calls for something that feels truly original.
A few words from people who have played the games, trusted their events to the studio, and invited the work into their teams.
“A great evening. Loads of fun. To anyone who has not tried it yet, just do it.”
“We decided to have a murder mystery game as part of our company year end function. This was the first time playing for almost the whole company, with ages from 22 to 65. Everyone became involved and really enjoyed themselves. Thank you for being on stand by to assist with queries and for being so proactive during the organising of the event. We all had a great time.”
“The Six Sigma Problem Solver and No More Boring Mondays feel like they were written by someone who has actually worked in a contact centre. The tools are practical, the stories are honest, and my team can see themselves in the examples. It has started better conversations about how we solve problems together.”
Books, frameworks, and training for frontline teams and the leaders who support them. Written from inside the work, not from a distance. Practical tools, human language, and systems thinking shaped by experience across government, hospitality, tourism, event management, entrepreneurship, and online retail.
The Humanity At Work series explores what it really takes to do good work when scripts break down, metrics distort behaviour, and human judgement carries the weight of modern systems.
The Six Sigma Problem Solver equips frontline staff with a practical, accessible way to investigate problems, surface root causes, and improve work without theatre or jargon.
No More Boring Mondays offers a full year of simple rituals that help leaders build momentum, connection, and meaning into everyday team life.
Can I Speak To A Real Person? explores what it means to stay human in a world where automation, efficiency, and empathy must coexist.
What We Reward Is Who We Become examines how metrics shape behaviour, culture, and decision-making, especially in judgment-heavy, AI-augmented work.
The Art of De-Escalation focuses on no-win situations, moral load, and the quiet labour of keeping systems calm when there are no good options left.
Together, these books form a coherent journey: from problem solving → engagement → humanity → measurement → judgement under pressure.
The Six Sigma Problem Solver: Frontline Edition is now available as a structured, self-paced course on Udemy. Designed for frontline staff and team leads, the course blends detective-style thinking, practical Six Sigma tools, and real-world customer service scenarios to help learners move from script follower to problem solver.
Explore the course on Udemy ↗Practical, discussion-led sessions grounded in the Humanity At Work body of work. These workshops help teams move beyond scripts and surface how work really gets done.
Topics include frontline problem solving using Six Sigma thinking, engagement rituals that actually stick, judgement-heavy decision-making, escalation without blame, and what it means to stay human in AI-supported environments.
Sessions are designed for frontline teams, team leads, and cross-functional groups who want language, structure, and shared understanding, not just motivation.
Select collaborations with small businesses and corporate teams who want to think more clearly about how work is structured, measured, and experienced.
This includes partnering on frontline improvement initiatives, sense-making work around metrics and incentives, customer service strategy, and designing rituals or frameworks that support better judgement under pressure.
Engagements are intentionally focused, reflective, and practical, ideal for teams who want a thinking partner rather than a large consulting programme.
Tools, canvases, and reflection exercises that support better escalation, clearer thinking, and stronger voice of the customer habits.
A quiet corner of the studio where ideas grow before they are ready for the world. Essays, experiments, and story fragments live here in early form. If you found your way in, you probably enjoy curiosity for its own sake.
Reflections on customer service, humanity, and the strange dance between scripts and sincerity. These are early drafts and half built ideas that may one day become part of a book.
A peek into the maps, webs, and timelines behind the murder mystery games. Worlds in various stages of construction. Enter only if you enjoy the edges of storycraft.
Unfinished scripts, odd ideas, and experiments that are still choosing their shape. No promises, only possibilities.
Writer, facilitator, and customer service professional who builds fictional worlds for fun and better workplaces for a living.
Lente has worked across worlds that rarely share a table: government, hospitality, tourism, event management, entrepreneurship, and online retail. The common thread is curiosity about how people, systems, and stories connect, and how that connection can improve the experience for customers and employees alike.
This studio is the umbrella for that work. A place where stories, systems, and experiments live together for hosts, leaders, and teams who still care about both the narrative and the way the work gets done.
A few quick answers to help you decide whether this studio and its work are a good fit for your next event or project.
Yes. The DIY games and hosted events include clear step by step guidance. You receive character guides, timing suggestions, and practical tips on how to encourage guests without forcing anyone to perform.
Games are designed so that bold personalities can take the spotlight while quieter guests can observe, investigate, or hold key clues. Non suspect roles and detective style roles make it easy for everyone to participate in a way that feels comfortable.
The books are written for frontline staff and managers who work with real customers. They use stories and plain language first, with tools and frameworks that you can apply without formal training.
Yes. Games, books, and many workshops are available digitally, and custom sessions can be designed for remote teams in different time zones. If you have something specific in mind, send a short note in the contact section and we can explore the fit together.